To reap the enormous dividends of the information society for sustainable development, governments around the world must tackle current and emerging digital divides. The policy-makers has a major role to play and “must take the lead in setting standards, deploying strategic instruments, and providing e-government services”.
Research on e-inclusion has moved beyond identifying whether access is available—the prime focus of early reports on the digital divide—to assessing what people do with their access.
The Study explores the potential of e-government to support the 2030 Agenda towards building “sustainable and resilient societies”.
Basic services such as health, education, water and sanitation, as well as sound infrastructure and utilities, are essential to sustaining development and should leave no one behind. New and existing technologies makethe access to basic services affordable and possible.